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Tech Support FAQs

FAQ Categories

Which desktop and laptop browsers are supported? 

ThriventFunds.com works best with the latest versions of Safari, Firefox, Chrome, Internet Explorer and Edge. For the best experience, use the following browser settings: 

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  • Medium/normal text size setting.  
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Other browsers and settings may work, but some features on ThriventFunds.com many not work properly. 

Which mobile browsers are supported?

Our mobile experience works best using the following browsers: 

  • Apple Safari on iOS 8 and newer.
  • Native browser only on Android 4.1 and newer. 

Which plug-ins or add-ons are recommended?

We recommend the following browser plug-ins/add-ons:  

  • Adobe Reader 11 or newer. 

Why can’t I view a PDF form?

Some PDF forms may not display correctly in certain browsers. To view all PDF forms on our site, Adobe Reader should be installed.

Can I bookmark My Portfolio or add it to my favorites?

You may bookmark your portfolio page, however, in order to protect your privacy, you must log in each time you want to access your accounts.  

Do I need to enable cookies?

If you have disabled cookies you will not be able to create an account on ThriventFunds.com or login to an existing account. You will be able to browse through the public areas of the website, however some site features may not function properly.

Still Have Questions?

Contact our Customer Support at 800-847-4836.

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Privacy & Security Thrivent Mutual Funds © 2017. All Rights Reserved.
Call us. We're here to help. 1-800-847-4836 Monday through Friday: 8 a.m. to 6 p.m. Central time.
 Check the background of Thrivent Distributors, LLC on FINRA's BrokerCheck.
Investing in a mutual fund involves risks, including the possible loss of principal. The prospectus and summary prospectus contain more complete information on the investment objectives, risks, charges and expenses of the fund, and other information, which investors should read and consider carefully before investing. Prospectuses are available at ThriventFunds.com or by calling 1-800-847-4836.

This website is not intended as a source for legal, accounting or tax advice or services. Work with your attorney and/or tax professional for additional information.

The principal underwriter for the Thrivent Mutual Funds is Thrivent Distributors, LLC. No communication or content, including investment analysis tools and information about the Thrivent Mutual Funds, on this website is intended to provide investment advice or recommendations of any kind and may not be relied upon as such. The communication and content found on this website, including investment analysis tools and information about the Thrivent Mutual Funds, are not intended as a solicitation to buy or an offer to sell any security. Thrivent Distributors, LLC has undertaken no review of the individual circumstances of any investor and makes no representations with respect to the suitability of any investment for a particular investor. Any purchase, sale or redemption of the Thrivent Mutual Funds will be executed through Thrivent Financial Investor Services Inc., the transfer agent for the Thrivent Mutual Funds, and an affiliate of Thrivent Distributors, LLC. Asset management services provided by Thrivent Asset Management, LLC, a wholly owned subsidiary of Thrivent Financial for Lutherans, Appleton, WI.

Thrivent Distributors, LLC is a registered broker-dealer and member of FINRA with its principal place of business at 625 Fourth Avenue South, Minneapolis, MN 55415

Thrivent Financial Investor Services, Inc. (TFISI) is the transfer agent for Thrivent Mutual Funds and maintains and services shareholder accounts.  Pages on this website that include information about shareholder accounts are supported by the transfer agent.  

No communication or content on this website is intended to provide investment advice or recommendations of any kind and may not be relied upon as such. This website is not intended as a source for legal, accounting or tax advice. Work with your attorney and/or tax professional for additional information.

Marketing and general information about Thrivent Mutual Funds on this website is provided by Thrivent Distributors, LLC, principal underwriter for the Funds.  Thrivent Distributors, LLC is a registered broker-dealer and member of FINRA with its principal place of business at 625 Fourth Avenue South, Minneapolis, MN 55415